The world "Google" has become ubiquitous. We search Google for everything we could possibly want to know several hundred million times per day and are (usually) instantly gratified with the answer we wanted. At this point, its hard to remember what is was like when you had to look for something in a book or manual. However, for many parts of the world, a Google-capable computer has never been seen and all the answers therein are kept locked away. When a child has symptoms a mother has never seen before but she lacks the internet, how can she leverage the collective knowledge available?
Enter Question Box/ Open Question, a tool being developed by a non-profit called Open Mind. What started as a call box in rural villages that allowed an instant connection to a computer and language savvy operator to answer any and all questions has become a suite of software allowing communities to set up a call line for whatever they need (doctors, Google, anything the community deems important). With so much life-saving/changing information out there, the challenge seems now to make it available for those who need it most.
For more on this story, check out GOOD's article (and thanks to GOOD for passing this great story along and the Open Mind site for the picture).
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